Job Description

JR-9551: Loan Processor I WFH I India - Based Cloudstaff is a top-notch provider of smarter outsourcing solutions for clients all around the world. Awarded as one of the Best Companies to Work for in Asia, Cloudstaff is recognized for its exceptional people practices, outstanding employee engagement, and for maintaining ideal working conditions and workplace culture. Together with Cloudstaff, build a career that is prepared for the future. Join a team that values innovation and encourages a workplace where technology raises people. This is what makes Cloudstaffers agile and creative. 13 World-Class Offices Across the Globe 5,000+ Amazingly Talented Cloudstaffers 4.6 Overall Feedback Rating on Glassdoor Work Setup: Work From Home Morning Shift Salary Range INR 50,000 - 70,000 Responsibilities: The Loan Processor role is responsible for validating, servicing and completing final documentation checks before arranging lodgement of loan applications to the appropriate lender. This new role serves to utilise the Driva Assessment Insight (Driva AI) system to complete verifications with more ease and to focus on more complex eligibility requirements such as income and servicing checks. Once application has been validated, they will then proceed to lodgement with the lender, which generally requires data entry to the lender\'s systems. The role will also require a moderate level of customer service as they will be required to respond to common customer queries and requesting basic documentation if validations do fail. Qualifications Undergraduate or postgraduate degree preferred 2+ years of experience as a Loans Processor or similar role for an Australian Financial Services company Advanced verbal and written communication skills with some proven customer service experience. Demonstrate a high level of attention to detail with the ability to work under pressure when necessary and ability to delivery high quality results Strong PC / typing skills - Excel, Google Suite and CRM software (Salesforce preferred) About Cloudstaff Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing. Why will you love working with Cloudstaff Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it\'s all about our people, it\'s all about you! Send your application today! We can\'t wait to speak with you.

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