Lms Support Specialist

Year    Chennai, Tamil Nadu, India

Job Description


At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub. The India Operations Centre is a key aspect of the Power Grids business Power Up transformation program. The INOPC team at Chennai supports Hitachi Energy\'s units in more than 40 countries across a wide portfolio of all the four business units in Power Grid business. To date, the team has executed engineering and commissioning for projects in more than 80 countries. Your responsibilities Learning, Competency and Certification System Support Specialist: Design, plan, execute, report and co-ordinate (Management, HR, Talent Acquisition, HSE and Employee) for Project Manager, Site Manager, Planners and Lean Six Sigma trainings and certification programs. Managing functional competency assessment, registration, LMS (my learning) and Workday for data quality Consulting, risk assessing and supporting in transition/migration of LMS data from one system to another system/version and process. Maintaining and updating application documents and procedures in SharePoint End to end accountability of LMS and its process. Compile, review, and process course enrolment data and completion data on agreed intervals. Responding in a timely manner to service issues and requests in support mailbox. Ownership of regular cadence of meetings and communications. Provide direction, knowledge sharing and mentoring to new teams regarding efficient prioritization and timing of process documentation, training and all communication. Proactively identifying and resolving potential issues in LMS tools and process. Provide strategic guidance on innovations to meet future expectations of customer and employees. Report to BU management and PEC team manager for any risks and issues. Your background 8+ years professional work experience in learning, competency and certification process and tools support environment. Proficient in facilitating and delivering end to end learning and certification process Proficient in Project Management, Site Management, Planning and Lean Six Sigma concepts. Implemented, administered and supported LMS tools and process. Working knowledge of any learning and certification tools. Working knowledge Office365 foremost excel,SQL ,Service awareness, preferably IT Infrastructure library (ITIL) certification Works independently with the ability to interpret and deliver management intent. Ability to explain complex ideas to those with limited systems and process knowledge Ability to investigate and diagnose process and application issues Excellent verbal and written communication skills Strong interpersonal skills and ability to work with and lead a team. Manage high-volume workload within a deadline-driven environment. Ability and willingness to work independently, with limited supervision Multi-culture experience Support tool knowledge and customer service

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Job Detail

  • Job Id
    JD3032548
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year