Linux Admin L3 Role

Year Pune, Maharashtra, India

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Technical Skills

Key skills: Primary Skills: Linux Admin Secondary Skills: Satellite / Ansible

Should have relevant experience in Linux server management above 10+ years
Having LINUX certification
Carries out Linux administration activities including Health checks, Incident Management, Change Management, Problem Management, Query and Service Level Management activities;
Responds to enquiries and can deal effectively with a broad range of issues.
Carries out planning and tracking of tasks, for the subordinates.
Supervises and gives instruction to less experienced colleagues in all aspects of current and correct operational practice.
Troubleshoot complex issues and drive to resolution (problem management), often together with suppliers.
Interaction and resolution issues of complex in coordination with vendor
Assists in the analysis of incidents and problems to show trends and potential problem areas, so that action can be taken to minimize the occurrence of incidents and to improve the process of problem reporting, analysis and clearance.
Obtains data to assist in the investigation and resolution of problems
Experience of client/server and enterprise environments
Ability to structure and draft technical documentation
ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines
Customer relationship development and influencing skills
Should be able to train junior team members

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