Job Description

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Operational \xe2\x80\x93

• To assist in the smooth and efficient operation of the pool area as per the standards laid down.
• To contribute to the spa sales
• To provide a courteous, professional, efficient and flexible service at all times, following Spa Standards of Performance.
• To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
• To be entirely flexible and adept to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned.
• To be fully conversant with all services and facilities offered by the hotel.
• To perform opening and closing procedures established for the Place of Work as assigned..
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• Realize that his/her primary role is to be of service to the guest and that their needs & safety come first.
• Must impart correct information & advise the guest on the various services/activities in the resort.
• Must keep all areas clean at all time.
• Must be completely conversant with first aid & life saving techniques.
• Must be attentive and alert for any signs from the guest.
• Must upkeep all pool equipment in and around the deck.
• Makes optimum use of the pool equipments.
• Performs any job related duties and functions as directed.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• Realize that his/her primary role is to be of service to the guest and that their needs & safety come first.
• Must impart correct information & advise the guest on the various services/activities in the resort.
• Must keep all areas clean at all time.
• Must be completely conversant with first aid & life saving techniques.
• Must be attentive and alert for any signs from the guest.