Learning Services Expert

Year    Hyderabad, Telangana, India

Job Description




80,000 + ! is the number of associates we support globally as part of the Learning & Talent Operations (P&O) team. We are instrumental in ensuring successful operation of global learning activities across the organization and improving efficiency and simplification through high-quality administrative support.

Your responsibilities include but not limited to:

  • Learning and Talent Central Administrator in Novartis Learning and Talent related systems

  • Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)

  • Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)

  • Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc.

  • Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets

  • Ensure timely completions of mandatory trainings and adherence to compliance policy

  • Support in knowledge and capability building within the team

  • Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

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Job Detail

  • Job Id
    JD3085934
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year