Job Description

An experienced Business Analyst is required by the Client Lifecycle Design and Management (CLDM) team to operate in an Agile squad involved in changes and rollouts to the Customer Due Diligence ecosystem of applications and services. Key Responsibili

An experienced Business Analyst is required by the Client Lifecycle Design and Management (CLDM) team to operate in an Agile squad involved in changes and rollouts to the Customer Due Diligence ecosystem of applications and services. Key Responsibilities Plan the analysis approach, stakeholder engagement model, and governance plan for new projects and opportunities, identifying key performance improvement areas. Collaborate with key stakeholders to elicit solution requirements to ensure innovative, smart scalable solutions which adhere to the Banks standards are identified. Liaise and assist the wider Agile team members to ensure delivery of the required solution, through walkthroughs, estimates, peer reviews, testing assistance. Perform analysis of the current state, and future state requirements. Provide solution options, along with high level estimates, impact assessments and technology recommendations. Create well-written and elaborated epics, stories and sub-tasks which can be reviewed by the business and utilized by the development and testing for implementation. Highlight project risks, suggest how they might be mitigated, manage and actively monitor the risks to reduce the likelihood of occurrence. Ensure that changes to the requirements are tracked, maintained and implemented in accordance with the defined change management procedures. Ensure requirements and designs are aligned, and traceability is maintained from bank policies through to epics, stories, tasks. Define the effectiveness measures of the solution, analyse production issues and provide solution proposals. Contribute and support the creation of training material and guides. Support the wider Business Analysis community, providing training, peer reviews, consultative advice and performing mentoring/coaching activities. QUALIFICATIONS: Training, licenses, memberships and certifications A minimum of 10+ years' experience as a technology Business Analyst is required Must have worked on global enterprise scale application developments and implementations, preferably in an Agile environment. Good working knowledge of international banking experience in Wholesale Banking, especially in the client on-boarding and/or due diligence (KYC), Tax (FATCA, CRS), Regulations (MIFID, EMIR, Dodd Frank) or applicable product knowledge is highly preferable Certification in Business Analysis, CBAP/ Agile methodology / Scrum master is added advantage Outstanding presentation skills and highly effective verbal and written English communication skills Ability to effectively communicate complex concepts, models and technical information to a non-technical audience, and business information to technical audience Demonstrates creative thinking by generating new ideas and concepts and identifying new ways of doing things. Strong problem-solving skills to perform root cause analysis Ability to quickly absorb and learn new systems, methodologies and types of information. Ability to facilitate workshops, discussions and meetings with stakeholders at all levels Show leadership and drive change within the organization by building consensus, obtaining stakeholder support and motivating others Ability to form strong working relationships with stakeholders and team members Capable of working independently to resolve issues and/or identify solutions Possesses strong negotiation and influencing skills, and ability to manage negotiations so that acceptable agreement between multiple parties is obtained. Proficient in tools such as Microsoft Office, Confluence, JIRA, Mural Knowledge of key technologies such as, Cloud, AI/ML, API, Python, SQL is an added advantage. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers