Job Description

Description and Requirements#LI-PS1"At BMC trust is not just a word - it\'s a way of life!"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!We are R&D team responsible for building and maintaining BMC Helix ITSM. BMC Helix ITSM is industry-leading, next-gen service management product. The team is of 80+ full time engineers based across India & USA. Our goal is building world class product and focusing on customer satisfaction. Our team - Remedy Platform - is responsible for building and managing a platform on which Other BMC Service management products can be built. We are looking for a QA Tech Lead to join a QA team working on complex and distributed software, developing test plans, executing tests, developing automation & assuring product quality.As the Software QA Lead, you will play a crucial role in ensuring the quality and reliability of our software products. You will lead a team of QA engineers, establish quality assurance processes, and collaborate with cross-functional teams to deliver exceptional software solutions to our clients.Here is how, through this exciting role, YOU will contribute to BMC\'s and your own success:

• Take overall responsibility of the product quality, put checks, control and propose and implement processes to prevent regression, defect leaks to customers.
• Collaborate with dev, PMs and other QA to come up with solid test strategy and test cases to cover end to end use cases for any features or enhancements.
• Automate new test cases and maintain existing ones with high quality and ensuring all automated cases are part of continuous regression and runs on nightly builds with no/minimal maintenance
• Should be able to identify room for improvements for making automation more efficient and stable.
• Review SDD, test features, document and test upgrade scenarios, identification of breaking changes.
• Work with other product solution teams to ensure integration, upgrades and dependencies for every release and patches are well understood and planned.
• Mentor other quality and automation engineers to review the automation, test cases and contribute to overall product quality.
• Participate in agile development processes and events like release planning and iteration planning, scrum meetings, retrospectives meetings.
• Assumes overall responsibility for projects in designated areas in terms of functionality, quality, efficiency, and timeliness.
• Have an attitude of ownership, and exhibit leadership and be able to drive things to GET IT DONE.

To ensure you\'re set up for success, you will bring the following skillset & experience:

• 10+ Years of hands-on Software Quality Assurance experience in software product development
• 8+ Years of hands-on test cases automation development experience in developing and implementing automated testing platforms using Selenium & Java from scratch.
• Experience with CI/CD using Jenkins and related scripting to implement continuous testing.
• Managing automation frameworks and run regression suites.
• Hands on experience with tools like Selenium, Java, JUnit
• Strong knowledge of software testing methodologies, tools, and processes.
• Excellent analytical, problem-solving, and communication skills.

Whilst these are nice to have, our team can help you develop in the following skills:Good understanding on code coverage toolsPerformance testing (Scalability, benchmarking, Load) frameworks, such as JMeter, etc.Strong knowledge and hands on experience with container-based apps on Kubernetes, and OpenShift. Experience of creating and maintain helm charts for deployments is a must.Experience with at least one cloud platform like AWS, Azure, OCI or GCI.Our commitment to you!BMC\'s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won\'t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!If after reading the above, You\'re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software