Job Description

Why Work at Reputation?

• We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
• Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
• The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
• Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

Job Summary:

Objective of this role is to lead the development team for various projects; Use exceptional management skills to oversee cross-functional teams that design, develop, enhance and maintain multiple projects that provide value for our customers. Evaluate Technical architectures, collaborate with different teams to provide recommendations/ solutions to technical issues, and are responsible for meeting deadlines and ensuring the delivered solution meets the technical specifications and design requirements.

Responsibilities:

Elicit and collect stakeholder needs

Define technical design and high level framework / architecture

Analyze product requirements and translate into high level and low level designs

Create Software Requirement Specifications (i.e. problem part)

Coach/ support team's questions and resolve conflict regarding features and requirements

Motivate and assist teams in attaining maximum effective sustainable pace for development

Provide effort estimations for development teams

Analyze change request entries and prioritize tickets /backlog items and take ownership of delivery

Coordinate cross-feature-area development with peers to facilitate prioritized development

Support roll-out of the system, presentation, workshops, training for sales and engineering team

Additional duties as assigned.

Qualifications:

Strong communication skills (both verbal and written communications)

Must have 6+ years hands-on experience in Java stack with a minimum of 3 years experience as a tech lead with demonstrated experience in defining & achieving desired results

2+ years of experience with usage of frameworks like Enterprise Library, ORM frameworks, rules engines, and workflow engines

Proficient in OOAD using UML & in application of design patterns and proficient in dealing with all the layers in solution: Multi-channel presentation, business logic in middleware, data access layer, RDBMS | NoSQL

More on Reputation:

The majority of consumers -- 90% -- say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:

• Monitor, request and respond to online reviews
• Improve star ratings and search result rankings
• Audit and maintain business listings and location directories across the web
• Manage social media engagement and advertising
• Make operational changes to improve customer experience
• Maximize customer retention and revenue

Reputation is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - No 3rd party agency candidates.