Job Description

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who\xe2\x80\x99s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at .

As a FrontEnd Lead engineer, you will be required to work on our React-Redux-based front-end of our customer-facing Birdeye Dashboard,the Node. js-based ui server and few other JavaScript-based microservices.

Skills & Experience:

• 5+ years of experience in developing front-end applications at scale.
• Strong knowledge and experience in JavaScript.
• Understanding of the DOM
• Experience with frameworks like React.js, Redux, and Node.js.
• A basic aptitude with problem-solving skills and data structures.
• Understanding of browser caching and browser performance.
• Experience in writing modular/reusable code and using JS frameworks.
• Experience with seamless integration of front-end to backend functionality.
• Regard for optimizations that focus on delivering content to the user as quickly as possible.
• Abiltiy to communicate strongly with different stake holders

Requirements

Desirable Skills / Experience

• Experience with mentoring Fellow developers would be a plus.
• Experience with chat applications would be a plus
• Familiarity with WebSockets & Firebase
• Experience with solving performance issues would be a plus.
• Experience with TypeScript and writing modular test cases would be a plus but not necessary.

Why You\xe2\x80\x99ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

BirdEye