Responsibilities Employee Relations: . Provide support to leaders and employees on employee relations issues . Conduct investigations into employee complaints and concerns . Manage performance improvement plans and ensure compliance with policies and procedures . Collaborate with COEs to implement HR best practices and ensure compliance with laws and regulations . Conduct open house sessions with employees to understand their concerns and provide feedback Data Management and Analytics: . Collect and analyze HR data to identify trends and make recommendations for improvements . Create and maintain reports related to employee relations, performance management, and compliance . Develop an early warning system for attrition analysis to prevent unexpected exits Performance Management: . Work with leaders to set goals and objectives for employees . Provide guidance on performance management processes and procedures . Coach leaders on performance issues and develop strategies for improvement Documentation: . Ensure accurate and timely documentation of employee relations cases . Develop and maintain standard operating procedures for documentation of cases Collaboration: . Collaborate with COEs to identify gaps in HR practices and make suggestions to update the same . Collaborate with leadership to provide insights on employee relations issues and suggest solutions . Team up with COEs on HR projects and initiatives which are carried out during the year . Mentor and guide the junior team members on the ER aspects Qualifications Masters in Human Resources 13-15 years of relevant experience in employee relations, HR practices and employee and stakeholder management
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