Job : Retail Banking
Primary Location : Asia-India-Bangalore
Schedule : Full-time
Employee Status : Permanent
Posting Date : 30/Aug/2023, 5:52:17 AM
Unposting Date : 13/Sep/2023, 5:59:00 PM
Role Responsibilities JOB SUMMARY* Define key responsibilities to reflect the duties and responsibilities of this role. The purpose of the role is to, \xc2\xa7 Meet the business objectives initiated by the respective country Business Clients business \xc2\xa7 Customer focused need-based selling \xc2\xa7 Deepen customer relationship and maximize penetration Business \xc2\xa7 Achieve Business Loans sales target. o Segment focus, customer focused needs-based selling. o Being a Team Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. o To ensure timely MIS with accuracy of data. o Drive the team to optimise Cross-sell. Processes* o Operational quality - Error free customer application & documentation. o Responsive and responsible selling. o Practice appropriate sales and marketing skill. o Ensure Nil Customer complaints. People & Talent * o Second Line \xe2\x80\x93 Develop a strong 2nd line. Drive optimum span of control. o Attrition \xe2\x80\x93 Control BDM voluntary attrition to within 20% o Performance Management \xe2\x80\x93 At least 80% BDM Participation for FLIP. Governance * o Conduct Client Due Diligent diligently. o Zero tolerance \xe2\x80\x93 Fraud, Mis-selling. o Attend training, acquire knowledge, and apply to job function. o Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements. o To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Regulatory & Business Conduct *
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