Job Description

1. Laundry Operations Management

Supervise daily laundry activities including washing, drying, ironing, folding, and distribution. Ensure timely processing of guest laundry, resort linen, and staff uniforms. Maintain high standards of cleanliness, hygiene, and fabric care.

2. Team Supervision

Lead, train, and coordinate laundry staff for smooth workflow. Assign tasks, schedule shifts, and monitor performance. Maintain discipline and ensure adherence to housekeeping and safety standards.

3. Quality Control

Inspect linen and uniforms for stains, tears, and overall quality. Ensure proper stain removal techniques and fabric-specific washing procedures. Maintain quality output and minimal rewash ratio.

4. Inventory & Stock Management

Monitor stock levels of linen, detergents, chemicals, and supplies. Coordinate with Housekeeping for linen requirements and replacements. Maintain records of linen movement, discard lists, and consumption reports.

5. Equipment Maintenance

Ensure laundry machines, dryers, presses, and steam irons are in good working condition. Report breakdowns to Engineering and follow up for repairs. Conduct routine checks and preventive maintenance of equipment.

6. Guest Service

Ensure accurate and timely delivery of guest laundry. Support VIP laundry requests with priority handling. Maintain courteous communication with guests and staff.

7. Standards & Compliance

Ensure compliance with safety, hygiene, and sanitation procedures. Follow SOPs for chemical handling, machine safety, and emergency protocols. Implement eco-friendly laundry practices where possible.

8. Coordination & Reporting

Coordinate with Housekeeping, Front Office, and other departments for laundry requirements. Prepare daily reports, linen usage summaries, and staff productivity logs. Assist in budget planning for laundry operations.
Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹32,000.00 per month

Experience:

* Laundry: 4 years (Required)