Job Description

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Job Responsibilities:

• You are responsible for recruitment of key talent into the team.Develop and monitor staff performance through JP Morgan Performance Management Respond and interact with all internal business lines including Relationship Management, Technology and senior management and contact with external auditors, consultants and clients Effectively organize and manage time to meet deadlines and team objectives.
• In addition, you would be expected to protect the clients\' and Banks\' interests and ensure that their integrity is maintained within the market place. To ensure department procedures are maintained and internal processes can adapt to market/client demands. To maintain optimum service level for all clients ensuring any reasons for and proposed solutions to, negative trends are documented and escalated.
• Your would interpret KYC standards, guidelines, policies and procedures and Perform ongoing formal testing of completed work cases to ensure controls/ standards are met.
• You will Review the quality of completed work cases to pre-defined test scripts which are based on quality testing standards Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate). Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders
• Perform root cause analysis and make recommendations for addressing identified deficiencies or improvements to business processes. Present findings via formalized feedback loop process, track and monitor corrections to identified critical defects (CAO Ops or GFCC)
• Present complex and sensitive issues to senior management in a persuasive manner. Work with Global Partners to ensure consistency with the Global QA framework and governance approach Strong functional skills, understanding of Loan products, documentation and reconciliations.
• You need to have Proven communication and leadership skills. Strong control and quality orientation, understanding of controls and awareness of quality tools and practices. Previous experience of change management (e.g. new system implementation, business restructuring) within the organization.
• You need to have Ability to mentor, coach & delegate to subordinates. Ability to describe and influence changes to systemic activities supporting the business. Ability to develops new methods or procedures (or leverages existing ones) to improve quality and eliminate unnecessary work or costs.
• You need to have the Ability to identify automation opportunities with the tools available in the wider organization and work towards implementing it to the KYC QA organization. Strong result oriented mindset and drive strategic initiatives for the KYC QA organization and for the firm.

Required Qualifications, Skills and Competencies:

1. Bachelor\'s degree in Commerce/ Management/ Science required. Overall 16 + years of experience with Minimum of 12+ years of staff management experience, including expanding team responsibilities preferred

2. Minimum of 12+ years related banking, compliance, audit, treasury/service experience Expertise in AML and BSA regulatory requirements and specifically KYC expertise strongly preferred

3. Knowledge of Commercial Banking business model, client base, product set preferred. Exceptional people and resource management skills (e.g. people development, pipeline/skills monitoring, objective setting, stretch assignment setting and training.)

4. Ability to develop, implement and maintain effective and standard operational processes in a controlled environment. Strong control and quality management skills; accuracy and attention to detail is vital. Ability to monitor and actively prioritize workloads. Look for and develop strategic solutions to common problems through improved workflow or systemic opportunities

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase