Job Description

Key Account Manager B2B (Off Road/Construction Equipment)

Account Management:
- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.

- Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.

- Gathers information from the customer to understand their needs and detailed requirements.

- Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).

- Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.

- Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.

- To innovate different way of selling to a customer as to engage him maximum with existing domain of solutions of products.

- Responsible for end to end solution to customer sales to payment collection.

- Manage time well & respond with reporting to line manager in defined time.

- Plan his field working in cost effective manner.

Distribution channel:

- Identify, Analyze, Lead & support distribution network development

- To steer channel sales force, defining KPI for the same & assessing the performance on defined frequency, providing them way forward to achieve the defined goals

- To Capture market demand & forecast for the complete RT business

- Follow up identified actions & drive sales development activity in identified segments

- Risk assessment of the business periphery & propose/Identify action to streamline the way forward

- Training needs for the channel to be identified & proposed

- Keep an eye of the market happening & update the line manager for the necessary actions.