Job Description

Company Description Jobs for Humanity is partnering with Booking to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Booking Job Title**: Key Account Manager - Chains **Role Description**: Are you someone who enjoys taking ownership and being responsible for your own business portfolio Do you excel in building positive relationships If so, we\'re looking for a Key Account Manager - Chains to join our Partner Services team in our Delhi/Gurgaon office. In this full-time position based in our New Delhi office, you will be responsible for helping our partners grow their business by providing analysis, growth opportunities, and new products and services. **Key Job Responsibilities and Duties**: - Support Booking.com\'s strategy for Key Chain Partners - Promote the Booking.com BV brand and its online products and services to Key Partners - Develop detailed Key Account profiles to fully understand the complexity of each Account - Build positive relationships with various internal and external partners involved in the Key Account - Train, consult, and support internal and external partners to optimize their performance - Strengthen our partnership and optimize decision-making with Key Accounts - Initiate initiatives and present Booking.com BV innovations to Key Accounts to increase performance - Analyze Key Accounts regionally and nationally, as well as on a local/Property level - Supervise internal projects as the main contact person between Booking.com BV and the Key Chain Account - Provide support to offices worldwide - Prepare workshops and trainings - Run monthly reports on critical metrics and data for chain hotels - Assist with chain acquisition preparation - Assist in preparing internal and external business reviews - Update chain administration, wiki, presentations, standard methodologies, and acquisition material - Communicate with the XML team and operations for chain hotels - Establish procedures for chains - Assist in finding solutions for escalated issues **Role Qualifications and Requirements**: - At least 4+ years of experience in a relevant account management function - University background in Hospitality is preferred - Affinity/experience within e-travel and/or hotel/travel industry - Strong knowledge of Revenue and Channel Management - Strong knowledge of Booking.com\'s competitive landscape - Ability to establish strong connections with different internal and external stakeholders - Ability to adjust communication style depending on the stakeholder - Ability to deliver engaging presentations to various audiences - Ability to interpret multiple data sources to define goals - Ability to plan and prioritize workload based on business needs - Ability to see the bigger picture and anticipate future trends - Strong customer focus and proactive attitude - Excellent Google Suites (presentations) and Excel skills - Proficient in English, both spoken and written - Valid driver\'s license required - Willingness to travel up to 50% of the time **Benefits & Perks: Global Impact** Booking.com offers a Total Rewards philosophy that values not only compensation but also benefits. We strive to make it easier for you to experience all that life has to offer. We provide competitive compensation, thoughtful benefits, and enjoyable perks. For more details, please visit [https://careers.booking.com/our-benefits/](https://careers.booking.com/our-benefits/). **#ThinkInclusion: Diversity, Equity and Inclusion at Booking.com** Diversity, Equity, and Inclusion (DEI) have always been a core part of our company culture. We embrace employees from over 140 nationalities, diverse ethnic and social backgrounds, genders, and sexual orientations. Our goal is to create a better and more inclusive travel experience for everyone. We are committed to providing reasonable adjustments to individuals with disabilities during the interview process. Please contact us to request any necessary accommodations. **Career Development Opportunities**: - Bi-annual performance conversations - Company-wide mentoring program - Internal development and growth opportunities - Unlimited access to online learning platforms **Pre-Employment Screening**: If your application is successful, we may conduct a pre-employment screening check by a third party, in accordance with applicable law. This may include verifying your employment history, education, and other information relevant to determining your qualifications and suitability for the position.

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