Job Description

Key Roles & Responsibilities:

Provide operational support for Juniper Mist-based wireless infrastructure across enterprise sites.

Handle incident tickets, service requests, and problem resolutions related to wireless networks.

Perform wireless system patching, firmware upgrades, and general health monitoring.

Analyze wireless performance issues including coverage, signal quality, and roaming.

Support planning and implementation of access point (AP) deployments and small wireless projects.

Assist with configuration changes, SSID setup, and integration with network authentication systems.

Document wireless network architecture, troubleshooting steps, and resolutions.

Collaborate with LAN and security teams to ensure end-to-end wireless connectivity.

Coordinate with OEM/vendor support teams for resolving hardware or software issues.

Required Skills & Qualifications:

3-6 years of experience supporting enterprise wireless solutions, preferably with Juniper Mist.

Solid understanding of WLAN technologies, including 802.11 standards, RF fundamentals, and Wi-Fi design principles.

Hands-on experience with Mist Dashboard, access point provisioning, and configuration.

Knowledge of wireless security (WPA2/WPA3, RADIUS/802.1X), and wireless QoS.

Familiarity with wireless troubleshooting tools (Wi-Fi analyzers, RF scanners, etc.).

Experience with performing wireless surveys or analyzing heatmaps (predictive or physical).

Understanding of network protocols (TCP/IP, DHCP, DNS, VLANs).

Ability to work independently and manage operational tasks effectively.

Nice to Have:

Certifications such as CWNA, JNCIA-MistAI, or JNCIS-MistAI.

Experience integrating Mist WLAN with Cisco or Aruba wired infrastructure.

Exposure to scripting or automation tools for WLAN operations.

Job Type: Contractual / Temporary
Contract length: 6 months

Pay: Up to ₹1,600,000.00 per year

Work Location: In person