Job Description

Responsibilities

Troubleshoot and resolve front-end and back-end system issues efficiently

Collaborate with developers, business analysts, and operations teams to ensure timely resolution of tickets

Maintain and enhance UI components using HTML, CSS, and JavaScript

Write and debug Python scripts to automate and optimize support workflows

Participate in system testing, validation, and minor feature enhancements

Support the development of internal tools to aid team operations

Document resolutions, troubleshooting steps, and known issues in a knowledge base

Gain a functional understanding of the core product and associated workflows

Assist in integrating external systems and APIs

Desired Candidate Profile

We are looking for a Python Developer to join our dynamic team. The ideal candidate will be responsible for investigating and resolving both front-end and back-end issues, working closely with cross-functional teams, and contributing to process improvements and system enhancements. This role is a great opportunity for someone who is detail-oriented, eager to learn, and ready to grow into a subject matter expert on our core product.

HTML, CSS, and JavaScript (Front-end Development)

Python (Scripting and Automation)

Debugging and troubleshooting web-based applications

REST APIs and integration support

Basic understanding of backend concepts and databases

Clear communication and documentation skills

Analytical thinking and problem-solving

Ability to work collaboratively across functions