Job Description

Company Description
YouGov is an international research data and analytics group. We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data. We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different. Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know. YouGov. Living Consumer Intelligence. The Culture Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives. Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.


As Client Services Junior Project Manager at YouGov, you will support the Client Services (Insight and Research) teams, who are responsible for running all elements of the research projects. Reporting into the Client Services Team (CS) , you’ll support specific Client Services processes and tasks that aid achievement of the team’s core objective, both domestically and across the globe with our partner offices. What will I be delivering?

• Support Client Services team in the various processes of running specific projects, ensuring delivery of both specific tasks and helping to roll out centralised initiatives as business needs dictate
• Feed into status documents and strategic plans that are essential for the team to operate successfully
• Support the maintenance of day-to-day client relationships through working closely with Research and Insights teams, including aiding with project specific tasks as they arise
• Liaise with additional internal teams including (but not limited to) new business, account management, panel, data processing, finance and product to ensure projects and deadlines are managed in a timely matter

Qualifications

• 1-2 years professional experience in a related role/field
• Some experience working in a Client Services or Sales function, given you will support coordination on proposals including RFIs and RFPs
• Passion for process and perfection
• Excitement for problem problem-solving, analytical and numerical skills, with an attention to detail
• Enjoy working in Excel, yet also a proficient user of MS Desktop applications and MS operating systems such as MS Office suite (Word, PowerPoint, Outlook, etc.)
• Knowledge of Salesforce a plus
• Willingness to develop a system where is this none; being comfortable with a little bit of the unknown

Additional Information
Shift Timings: 9.30 pm to 6.30 am IST, Monday to Friday (night shift) We offer some brilliant benefits and perks at YouGov, some of which include:

• You get 20 days' time off throughout the year to take a well-earned rest, plus 1 extra day off for your birthday in addition to 8 days leave for festival Holidays!
• LinkedIn Learning - we’re big on learning, so all YouGovers have first-hand access to the vast number of courses available on the platform
• Medical insurance contributions from YouGov ..plus much more!

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