Job Description

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries - customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

Responsibilities:

Develop systems to process payroll account transactions (e.g., salaries, benefits, deductions, taxes and third-party payments)

Coordinate timekeeping and payroll systems.

Oversee processing of payroll changes (e.g., new hires, terminations, raises) and system upgrades.

Ensure compliance with relevant laws and internal policies.

Liaise with auditors and manage payroll tax audits.

Collaborate with Human Resources (HR) and accounting teams.

Maintain accurate records and prepare reports.

Resolve issues and answer payroll-related questions.

Maintain general ledger with regard to payroll transactions.

Provide documents as requested from HR Manager and Finance Manager.

Requirements:

• Proven experience as a payroll analyst or similar role
• Current knowledge of payroll procedures and related laws
• Excellent understanding of multi-location payroll and taxes
• Familiarity with payroll software (Rippling/Darwin Box) and MS Office (especially Excel)
• A keen eye for detail
• An analytical mind and good math skills
• Outstanding communication skills (written and oral)
• Organizational and leadership skills

with 5 to 6 years of experience or related field.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Automation, please visit

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