Job Description

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Job Purpose:
To ensure smooth execution and coordination of HR operational activities, focusing on employee lifecycle management, benefits administration, employee engagement support, data management, and vendor coordination. The role plays a key part in maintaining accuracy in HR records and providing timely services to employees in line with compliance and internal standards
Job Context:
The HR Operations acts as a bridge between employees, vendors, and internal HR systems to support various day-to-day HR functions. This includes managing employee benefits, handling MIS data submissions, maintaining accurate records in SAP, and coordinating internal/external events and services. This role requires strong coordination, attention to detail, time management, and the ability to work with cross-functional teams.
Job Challenges:

• Ensuring accuracy and timeliness in monthly data submissions and system updates.
• Coordinating with multiple vendors while maintaining costs and service quality.
• Balancing routine administrative tasks with support for employee engagement and training initiatives.
• Managing employee expectations and resolving queries effectively, particularly regarding insurance claims and travel arrangements.
• Handling last-minute logistical needs for organizational events and visits.

Key Result Areas
Supporting Actions
Employee Benefits & Insurance Administration

• Monthly endorsement of new joiners and exit cases through the insurance format provided by Seamex Airbenefits every month.
• Provide support for issuing e-cards and resolving insurance claim issues.
• Maintain dashboard for pending claims and insurance policy-related issues.
• Annual policy renewal

HRIS & MIS Reporting

• Prepare monthly MIS reports and share with relevant stakeholders
• Update monthly birthdays and delete exited employees from SAP.
• Maintain manpower movement data (joinings/separations) for internal and external audits.
• Update CHRO Dashboard data on monthly bases
• Process PR/PO in SAP related to HR operations

Employee Onboarding Support

• Arrange ID Cards and Visiting Cards for all new joiners.
• Initiate travel portal management for new management/consultant employees.

Documentation & Letters

• Draft and issue official letters like address proofs, visa letters, experience letters, relieving letters, etc.

Employee Engagement & Learning Support

• Assist in organizing employee engagement activities and celebrations.
• Support L&D activities and implementation as per HR calendar.

Vendor & Logistics Coordination

• Manage external vendors for HR services and ensure timely bill processing.
• Coordinate internal and external bookings for food and accommodation related to HR department activities.
• Create indents and manage inventory for office supplies.

General Administrative Support

• Handle HR-related calls and communications.
• Take on any tasks or responsibilities that fall within the scope of HR operations based on organizational needs.