Jio Fiber Home Connect Training Lead
Job Description
: Job Responsibilities : 1. Conduct train the trainer programme for master supervisors and trainers of partners 2. Carry out revalidation training for Jio giga fiber associates, engineers and supervisors 3. Execute performance coaching and on field mentoring 4. Manage trainings on how to handle premium customers for Jio fiber engineers 5. Articulate and draft actual field scenarios and shared with teams at head quarters 6. Support national head quarter teams in designing vernacular content 7. Plan and execute buddy ride with newly hired master supervisors 8. Ensure handholding of master supervisors for first 30 days 9. Monitor and audit buddy ride and certification for Jio fiber engineers / associates 10. Drive periodic audit of training infra readiness at partner premises 11. Lead audit of training batches at Jio center and partner premises 12. Conduct periodic recertification of trainers and facilitators 13. Pilot mock home readiness with all connected devices Skills & Competencies : 1. Product service knowledge 2. Knowledge of IT tools usage 3. Planning and organizing skills 4. Team management Skills 5. Execution skills 6. Communication skills 7. Coaching skills 8. Customer focus
Monster
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3026575
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMohali, Punjab, India
-
EducationNot mentioned
-
ExperienceYear