Job Description

• Greets and meets customers on arrival at the shop
  
• Listens attentively to a customer\xe2\x80\x99s needs and gives explicit explanation to satisfy such a customer
  
• Presents the customer with the needed jewelry and provides information, such as pricing; and gives a discount if need be
  
• Helps customers to wrap and bag their purchases
  
• Provides pricing information to the cashier alongside the weight of the items purchased
  
• Helps to facilitate payments after every purchase
  
• Takes charge of all the inventories in the shop or kiosk by entering them into the computer system
  
• Helps in the daily display of all items that are available for sale in the shop
  
• Entertains customers and answers questions respectfully
  
• Ensures regular increase in sales of jewelry products
  
• Achieves goals set by the employer
  
• Introduces sales promotion to customers so as to entice them to make purchases
  
• Ensures that products are well arranged in orderly manner
  
• Properly operates a cash register and maintains all financial transaction effectively and efficiently too
  
• Strictly adheres to company policies
  
• Helps customers to make the right decisions so they can make the right jewelry purchases
  
• Explains warrantees and guarantees on each piece purchased by a customer
  
• Ensures all documents relating to the purchase of any jewelry are also bagged with the goods purchased
  
• Sends appreciation messages to customers and keeps them informed concerning latest arrivals
  
• Ensures that all pieces of jewelry are returned to their secured places after the day\xe2\x80\x99s business
  
• Ensures the proper display of company signage in order for customers to easily locate the jewelry shop or kiosk.

Requirements

• Must have excellent knowledge of jewelry products
  
• Must be able to dress professionally at all times
  
• Possess excellent communication skills in both spoken and written forms
  
• Must be able to stand for a long period of time during business hours
  
• Must be able to take initiatives without being prodded
  
• Must be very enterprising
  
• Must have the ability to satisfy customers
  
• Excellent computer skills, especially in Microsoft Word, will be key
  
• Must be able to perform basic financial calculations
  
• Excellent organizational skills will be required
  
• Possess great interpersonal skills with the ability to work under intense pressure to achieve set goals
  
• Exceptional sales skills will be an added advantage
  
• Excellent customer service skills will be of great importance
  
• Must be able to maintain a high level of decorum when handling customers
  
• Excellent attention to detail will be a key requirement
  
• Must have a persistent attitude to be able to convince hesitant customers to make purchases.