10 to 12 years of experience of corporate IT Operations experience
Minimum Education or Certification: 4-year Degree related to IT
Self-starter with Good analysis and problem-solving skills.
Experience in IT applications support, ITIL processes and IT services management.
Ability to deal with conflict and ambiguity effectively
A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring, and storage systems
Proven record of delivering against stretch targets
Strong stakeholder, interpersonal, communication, and negotiation skills
Proven ability to deliver results in a matrix organization driving delivery excellence through influence and team working
Ability to operate in a virtual cross-cultural organization
Ability to take periodic calls outside of working hours to facilitate working in a global environment
Be end-to-end responsible for the Operate Landscape lifecycle
Managing multiple delivery priorities and multiple demand requests. Working with multiple stakeholders in various organizations.
This position manages overall delivery, outages, for landscapes thereby ensuring availability, reliability, and overall supportability
Skills:
ITIL
Application knowledge
Landscape
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
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