Ivr Routing Developer
Job Description
: Experience : 10+ years Experience in Routing strategy analysis, design, development and testing for both voice and multimedia(Email / chat / whatsapp). Work/Troubleshoot all inbound interactions (Chat, email, Call) from customers. Experience in developing Routing strategy using IRD. Having wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems. Extensive Experience in Inbound Voice, T-Server/SIP Server deployment troubleshooting,. Routing designing and its troubleshooting, reporting knowledge. Extensive experience in Computer Technology Integration (CTI), Universal Routing Server (URS), IRD (GUI), T-Server, SIP Server, StreamManager, Stat Server Experience in creating, Developing Deploying Routing Strategy using IRD based on the business requirement. Experience in the complete Software Development Life Cycle (SDLC). Highly motivated team player with excellent interpersonal, technical and communication skills Good analytical and debugging skills Hands-on Experience with IVR scripts, ACD routing, API integration
foundit
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3103654
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPune, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear