It Technical Support

Year    Gurgaon, Haryana, India

Job Description

What to Expect on a Daily Basis?

Supporting partners on API implementation and communicate with partners through face-to-face conversation, phone or email.

Supporting other departments on generating or providing reports such as procedural documentation, sales data, user analysis and etc.

Coordinating with customer service officer and technical department (internally or externally) to resolve technical issues.

Understanding our products to support product enquiries from all department.

Rapidly establish a good working relationship with partners.

Supporting partners and internal departments professionally.

Testing and evaluating on new applicants or technology that could be used internally to enhance efficiency.

Testing a game or payment channel before deployment.

How to be successful in this role?

At least a Bachelor's Degree in Computer Science/Information Technology or equivalent

MUST have a basic knowledge of either PHP, MySQL, API or Java.

Quick learner, result oriented, problem solver and able to work independently without supervision.

Ability to provide backend support remotely (from home), occasionally, during weekend if and when necessary.

Able to work collaboratively in a team environment.

Has regional exposure in the past. Dealing with members around the globe.

Requirements

Java & MySQL

Should be based in Gurgaon or nearby

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Job Detail

  • Job Id
    JD2971213
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year