It Service Partner
Job Description
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
ABOUT THE ORGANIZATION
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.
Industry expertise since 1971
730,000+ clients in the U.S. and Northern Europe
Pays 1 in 12 U.S. private sector employees
Largest HR company for small to medium-sized businesses
Product development company having products for payroll, benefits, and HR.
DESCRIPTION
Provides IT service desk support to Paychex personnel and clients with IT related issues or inquiries and provides quality service, effective call & incident management, and efficient restoration of service to meet service levels. Receives calls, click to chat and self-service tickets from internal employees and is the first-line end user single point of contact to resolve technical related issues.
- Follows documented request and incident management policies and procedures for effective request/issue recording and tracking.
CATEGORY
PD&IT
POSITION REQUIREMENTS
IT/PC Support/Service Desk, Troubleshooting Knowledge, Excellent written and verbal communication skills. IT/PC Support/Service Desk Troubleshooting Knowledge Excellent written and verbal communication skills Computer Science Degree, Technical knowledge
OPEN DATE
11/17/2023
CLOSE DATE
FULL-TIME/PART-TIME
Full-Time
CREATED BY
Grashwel Abraham
HIRING MANAGER(S)
REQ OPEN DATE
17 Nov 2023
REQ OPEN DATE
None Specified
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Job Detail
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Job IdJD3207652
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear