It Service Manager
Year Tiruchchirappalli, Tamil Nadu, India
Job Description
Key Responsibilities
- Conducting Due Diligence
- Validating the proposed solution and highlighting any potential risks
- Single Point of Contact for the IT stream for the given clients. Coordinate with local teams for various streams to successfully transition the IT scope for the given clients.
- Establishing network connectivity between the client data centers, BPO data centers, and the BPO delivery centers
- Ensuring the setup and readiness of the local infrastructure in the BPO delivery centers
- Supporting in Linkage of the client application environments and the necessary application access to the delivery teams
- Providing support with the tools integration
- Design and Implementation of the Voice setup for the given clients
- Implementation of the Support model for the given client that would help the operations
- Providing a stable performance to the delivery / operations teams by identifying and resolving any potential issues and bottlenecks
- Ensure a smooth handover to the business IT partner in the run mode
- Monday to Friday
- Day shift
- Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- How soon you would able to join us?
- How many years of relevant experience you have?
- total work: 5 years (Preferred)
- Tamil (Required)
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Job Detail
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Job IdJD2983387
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTiruchchirappalli, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear