Job Description

Department: Enable \xe2\x80\x93 Information Technology

Industry: Information Technology & Services, Computer Software, Management Consulting

Location: Pune

Experience Range: 3 to 5 years

Basic Qualification: Master/Bachelor of Engineering or Equivalent

Travel Requirements: Occasional domestic travel if required

Website:

Exusia, a cutting-edge digital transformation consultancy, seeks IT Network Engineer to join us at Pune and work for the Enable / Network & IT Infra support team. This role will be reporting directly to the IT Manager.

What\xe2\x80\x99s the Role?

This position will be part of our IT Enable practice, focused on providing end to end IT network infrastructure enhancement and support including Desktops, Servers, firewalls, Communication and network infrastructure and working with Exusia\xe2\x80\x99s customer\xe2\x80\x99s IT infra related requirements for offshore development center. The right person should be hands-on in all related IT infrastructure support and enhancement areas above and must be able to work with engineers spread across delivery locations in Pune, Hyderabad and Bangalore and should be able to bring in innovation to provide a robust IT environment for a rapidly expanding project delivery teams. This role would also participate in maintaining organizational ISO standards and work with the team on organization wide Azure cloud VDI enablement and implementation.

Exusia, Inc. is committed to maintaining a dynamic work culture. We offer an excellent compensation and benefits package to all employees.

Responsibilities

Responsible for supporting all the day to-day IT infrastructure related activities, scale, optimize and support our enterprise network across different cities in India.

Responsible for testing, configuring, and troubleshooting hardware such as desktops and laptops, network devices, software, and networking systems, Azure VDI to meet the IT Infrastructure needs of the organization.

Participate in monitoring, troubleshooting and usage of global ISPs across SonicWall protected networks for office space of 300+ software designers/developers across different cities.

Assemble and update company network documentation in the form of ticket logs, subscriber profiles and network diagrams.

Proactively Monitors, alerts and provides system notifications to identify issues while working with 3rd party vendors including coordination with network service providers (ISP\'s, Carriers etc.) to resolve outages.

Set-up, scale and support local office network infrastructure and work as an interface with global project delivery teams and work with Exusia clients to support the set-up of dedicated secure connections to support global business solutions.

Perform SonicWall firewall and load balancer changes as and when required.

Perform Avaya IPBX & phone configuration.

Work with 3rd party vendors to analyze required infrastructure requirements and propose to management team associated costs and trade-offs in order to scale the company infrastructure.

Work with various teams within the organization and external audit agency to support ISO 27001 related activities.

Have familiarity with organization client base and the network resources being utilized by all customers.

Technical Experience

• The successful candidate would need to have 3-5 yrs. of hands on experience in IT infrastructure management and maintenance in order to support user base of 300 or more.
• Experience with Installation, configuration and maintenance of Windows servers, file and print servers, DNS servers, anti-virus.
• Experience in maintenance, repair, and troubleshooting of desktop hardware and software packages and identify, research, and resolve technical problems.
• Experience with Installation and configuration of Active Directory Services in Windows Server 2008 /2010/2012.
• Experience with data network configuration and security including switches, Windows firewalls, anti- virus, Active Directory, DNS, routing, distributed authentication.
• Hands-on experience in the technical concepts like DHCP, DNS, LAN, Drivers, Imaging.
• Experience in conducting daily performance checks on Cisco devices (CPU utilization, system logs, system errors, others as required), Avaya IPBX & phone configuration.
• Ability to identify, isolate and assist network team in troubleshooting network outages or impairments using various diagnostic techniques, equipment, and vendor resources.
• Experience in network maintenance activity, firewall and load balancer changes etc. as and when required.
• Should have had prior experience in setting up and ensuring adherence to documented Change and Incident management policies and procedures as related to his/her area of operations.
• Experience in dealing with hardware & software vendors to resolve IT network related problems.
• Proficient in oral and written communication with End users and customers.
• MCSA, MCSE, Cisco CCNA /CCNP certification would be preferred.

Nice-to-Have Experience

• Exposure to cloud infrastructure \xe2\x80\x93 AZURE cloud.
• Exposure to maintaining and managing Integrated Audio/Video and Meeting systems like Zoom.
• Should be familiar with ISO 27001 audit process and can participate in ISO27001 certification audit process and further support.

About EXUSIA

Exusia ( ) is a global technology consulting company that empowers its clients to gain a competitive edge by accelerating business objectives and providing strategy and solutions in data management and analytics. The company has established its leadership position by solving some of the world\'s largest and most complex data problems in the financial, healthcare, telecommunications and high technology industries.

Exusia\xe2\x80\x99s mission is to transform the world through the innovative use of information.

Exusia was recognized by Inc. 5000 and by Crain\xe2\x80\x99s publications as one of the fastest growing privately held companies in the world. Since the company\xe2\x80\x99s founding in 2012, Exusia has experienced an impressive seven years of revenue growth and has expanded its operations in the Americas, Asia, Africa and UK. Exusia has recently also been recognized by publications such as the CIO Review, Industry Era, Insight Success and the CIO Bulletin for the company\xe2\x80\x99s innovation in IT Services, the Telecommunications and Healthcare industries and its entrepreneurship. The company is headquartered in Miami city of Florida, United States with development centers in Pune, Hyderabad, Chennai, Bengaluru and Gurugram, India.Interested applicants should apply by forwarding their CV to: elevate@exusia.com

Exusia