Technical Support: Acting as first-line support for hardware and software issues via phone, email, or in person. This includes password resets, printer troubleshooting, and resolving minor software glitches.
System Maintenance: Assisting with the installation, configuration, and maintenance of computer systems, peripherals (printers, scanners), and applications.
Network & Infrastructure: Supporting the setup and configuration of network devices like routers and switches, and monitoring network performance.
Documentation: Creating and updating IT procedures, user guides, and internal knowledge base articles to improve troubleshooting workflows.
Security & Data Management: Monitoring antivirus updates, assisting with system backups, and participating in security protocols.
Project Assistance: Contributing to larger initiatives such as software deployments, cloud infrastructure management, or automation projects.
Required Qualifications & Skills Companies typically look for candidates currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, or a related field.
Technical Skills: Operating Systems: Proficiency in Windows, macOS, and sometimes Linux.
Software Tools: Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) and collaboration tools like SharePoint.
Networking Basics: Understanding of TCP/IP, DNS, and DHCP protocols.
Programming (Role-dependent): Basic knowledge of languages such as Python, Java, or C++ for development-focused internships.
Soft Skills: Problem-Solving: Ability to troubleshoot technical issues independently and logically.
Communication: Strong verbal and written skills for conveying technical information clearly to non-technical users.
Adaptability: Eagerness to learn new technologies quickly in a fast-paced environment.
Professional Benefits Mentorship: Interns work under experienced mentors who guide them through technical challenges and professional development.
Career Pipeline: Many organizations use internship programs as a primary pipeline for identifying and recruiting full-time entry-level employees.
Skill Development: Beyond technical expertise, interns build transferable skills in teamwork, time management, and customer service.
Hiring for freshers
Job Types: Full-time, Part-time, Permanent
Pay: ₹8,086.00 - ₹37,929.00 per month
Benefits:
Leave encashment
* Work from home
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