It Helpdesk Specialist
Job Description
Job: IT helpdesk specialist
Location: Chennai
Experience: 3-5 years
:
Knowledge of installing hardware components for end user devices
Working technical and troubleshooting knowledge of end user devices and printer hardware, software,
protocols, and operating environments including back-up procedures.
Knowledge of end user device image processes
Knowledge of Windows 7, Windows 10 and Mac OS
Knowledge of Microsoft Office Suite of products
Knowledge of Microsoft System Center Configuration Manager (SCCM) and Intune
Ability to assist in supporting mobile computing devices using management software such as
Airwatch/WorkspaceONE or Intune
Knowledge of conference room video conferencing, audio and visual systems
Knowledge of Active Directory user account management and security, including Group Policy
administration
Work effectively to troubleshoot and resolve issues over the phone and through remote connectivity
software.
Maintain asset and inventory management
Working knowledge of mobile cell phone and voice technology
Manage server backup jobs and performance, as well as backup tape rotations.
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Job Detail
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Job IdJD3254140
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear