Job Description

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

Background:
Hedge Fund Services
Part of BNP Paribas Security Services division, Investment Fund Services, it is the Fund Administration business dealing with Alternative Investment Funds and Liquid Alternatives.

Role - IT Engineer
An IT professional responsible for understanding the core Fund Accounting and Middle Office applications to ensure continuity of and guarantee the quality of applications and opportunities for optimisation within their scope. The ideal candidate will have prior experience of Linux/RHEL based applications/tools, experience querying SQL and/or Mongo databases. Familiarity with Fund Accounting and Trade Management processes would be an advantage.

Key Responsibilities
Your main responsibilities as an IT Engineer are wide ranging and you will be required to:
Relationship Management
Be a key participant with the external vendors, and the internal IT teams within the hosting location of Paris as a point of contact in relation to technical matters;
Work closely with the Application Production Support teams as necessary to ensure first class support services. Act as a key point of contact and escalation point on requests and issues to ensure prompt response and resolution; steer incident analysis and implement preventative action plans for improvement;
Develop an understanding of the key business drivers and work with the Engineering, Delivery teams and vendors to understand and specify requirements and to deliver/promote appropriate solutions;

Application IT Roadmaps - Functional and Technical
Input to the three year high level technical roadmaps in conjunction with the technical architects and other stakeholders and create more detailed annual roadmaps;
Produce, agree and maintain an ongoing assessment and planning for all technical evolutions of the FA/MO platform in hand with the IT Application Owner, Domain Owner and APS.
Ensure full communication to all involved parties of the technical plans.

Application and Data Security
Comply with and enforce the norms and standards in use: engineering, architecture and security norms and participate in best practice communities;
Oversee user access management arrangements and manage any required changes, e.g. the implementation of strong authentication solutions;
Review results of security testing, working on the development of remediation plans as required and oversee execution of these plans;

Capacity Management
Work with all key stakeholders to ensure that our underlying platforms are accurately sized to meet current and future requirements;
Stay close to the on boarding and demand management roadmap;
Conduct/Manage performance analysis and fine tuning of processes to minimise any potential adverse impact thus ensuring optimum efficiency of our existing infrastructure;

Obsolescence Management
Develop and oversee delivery on the applications obsolescence management plans working with the Application Production Support and Infrastructure Management Teams;

Release Management
Key stakeholder in the hardware and application software releases and upgrades;
Ensure appropriate change control arrangements are in place for these applications and that thorough IST/UAT and pre-Production testing is completed prior to each release;
Liaise with IT Application Owner and Release Manager to ensure that most suitable technical solution is being put in place and is fully understood and documented;
Work with suppliers and internal teams to drive the implementation of automated release processes;

Risk Assessments
Undertake, on an agreed basis, risk assessments on all application related activities including infrastructure, vendor, end user usage and run costs;

Application Continuity
Liaise with APS and IT Application Manager to ensure that Disaster Recovery Plans and Service Continuity with the relevant Application Production Support teams;

Change Impact Analysis - Project and Change Requests
Act as key stakeholder for any projects and implementations impacting these applications ensuring all measures are taken for successful delivery;
Work with other members of the HFS IT team to ensure that interfaces with other applications and third party applications work as required;
Work with vendors on the implementation of any new modules/interfaces
Ensure that impact of all change is validated in terms of infrastructure, flows and all application layers.

System Documentation and Procedures
Develop and contribute to all application related documentation and procedures, including the:
Annual Management Plan;
System and Technical Configuration Documentation;
Application Production Support teams Training materials on changes

Application Knowledge Transfer and Training
Arrange or deliver, as required, training material and knowledge transfer on changes for the Application Production Support teams;
Ensure all project changes are fully documented and IT are briefed / trained prior to handover as required;
Participate the STAC (Service Transition Acceptance Criteria) process when required;

Problem Management
Troubleshoot problems providing technical support and problem resolution - conducting reviews of problems and devising solutions and plans with the key stakeholders;
Liaise with Infrastructure and Application teams on items relating to routine and ad-hoc maintenance, technical support and development as required with the Application Production Support team
Identify and propose ongoing improvements based on defined problem indicators.

Other
Keep up to date on the latest software developments and propose ways that the software can be applied to make the business more efficient and successful;
Project Work as agreed and assigned

Key Skills, Experience & Qualifications
The ideal candidate will possess the following:

Education and Qualifications
Bachelor's degree in engineering, computer science, finance and/or equivalent experience required
Project Management qualification a plus
Experience working in a large corporate environment, preferably in a financial sector

Key Skills, Knowledge and Experience
Knowledge of system design, development, implementations, and user support principles and practices;
Experience of querying SQL databases is essential, Mongo experience a bonus.
Experience with Autosys a plus;
Experience with Linux and Windows, administration including day-to-day maintenance, troubleshooting and development is essential;
Experience of MQ Series or RabbitMQ a plus;
Exposure of the SS&C Advent Geneva application would be beneficial;
Understanding of infrastructure and networks;
Experience with information system troubleshooting;
Knowledge of system connectivity options (e.g. APIs);
Experience of working within a global organisation and working with teams across a number of locations.
Demonstrable ability to face challenges with an analytical approach and to find solutions to effectively solve problems
Ability to liaise with both internal and external parties at all levels in a professional and efficient manner
Strong team player with a high degree of flexibility
Capable and organised team player with excellent interpersonal and communication (verbal and written) skills, who shares ideas and best practice within the team and across the organisation for the benefit of the business;
Ability to communicate technical information to a non-technical audience.
Experience leading and facilitating knowledge transfer and training
Self-motivated and results focused
Short term travel to BNPP offices within Europe may be required.
Fluent English speaker

Qualifications

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