Job Description

Career Area:

Information Technology

:

Position Title: IS Specialist Job Location: Bangalore, KA-India As an IS Specialist supporting GIS enterprise applications, you will be hands-on and provide leadership to critical enterprise software and license management support, through the lifecycle of software such as acquisition planning, purchases, maintenance, usage control, disposal and maintaining documentation on all software for the life of the asset for the enterprise. JOB DUTIES: Compliance Management:

• Manage the tracking of IT software assets throughout the product lifecycle to ensure accuracy and compliance of all IT assets
• Identify, research, and assist with resolving compliance related licensing issues to ensure alignment with applicable contracts
• Analyze and interpret contract use rights
• Manage Proof of Entitlement Documentation and Asset Authorizations
• Collaborate with appropriate support teams to develop, implement, and promote policies, process and procedures for software acquisitions, installations, usage, and disposition
• Support dispute resolution and audit defense initiatives
• Comply with Caterpillar IT Process Controls for Asset Management
• Serve as licensing Subject Matter Expert (SME) for SAP
• Perform tasks for Audit Readiness on an annual basis to ensure an effective license position

Acquisition Management:

• In collaboration and partnership with business and Technology stakeholders, consult and navigate the process of acquiring and maintaining IT software licenses
• Manage Enterprise License true-up & reconciliation
• Encourages and maintains management support for all SAP IT endeavors by facilitating a bi-annual meeting to communicate current SAP Software Asset status and gather feedback for bi-annual software/cloud services exchanges
• Maintains records containing information regarding contracts, such as expiration and notice periods as well as end-of-support dates
• Acts as a point of enterprise aggregation for software purchases

Financial Management:

• Reconciles supplier invoices for SAP
• Initiate purchase requisitions for license & maintenance renewals
• Drive savings from maintenance / license optimization
• Primarily focused on SAP, but will replicate SAM program for other Software Assets
• Report cost reduction & avoidance benefits
• Provide SAP software costs within the annual GIS Offer to Sell process to be sure all external costs are recovered

Basic Qualifications:

• Bachelor\xe2\x80\x99s degree \xe2\x80\x93 or 8 plus equivalent years\xe2\x80\x99 experience required
• 5 plus years\xe2\x80\x99 experience with vendor maintenance, support contracts and service level agreements
• Experience with IT Service Management process/capabilities, IT Asset Management (ITAM), and IT Financial Management (TBM) industry methodologies.
• Ability to translate licensing terms and conditions in vendor contracts to data collection or technical requirements
• Ability to assess an effective licensing position to help identify costs savings opportunities relating to software and maintenance

Top Candidates will also have:

• Excellent communication skills to develop a cooperative work relationship with others inside and outside the enterprise
• Strong customer focus and ability to work effectively across Global IT teams
• Software Asset Management background
• Contract negotiation experience
• GIS offer to sell process knowledge
• General understanding of business and IT/Technology processes
• Understanding of IT business operations and processes including but not limited to application development/support, infrastructure implementations and consolidations
• Exposure to aspects of IT governance, change management, demand management, architecture, and infrastructure and application service
• Adaptable to work in a varied, fast paced, ever changing environment
• Knowledge of procurement policies.

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