Job Description

Responsibilities:

Handle inbound and outbound customer queries professionally Provide accurate information and resolve issues efficiently Maintain records and update CRM systems Ensure customer satisfaction and adhere to quality standards Work in rotational shifts with weekly off.

Cab Facility:

Available

only for female employees

Coverage: Within defined transport zone, between

8 PM and 8 AM

Eligibility Criteria:

Qualification:

10+2 / Graduate

Excellent

verbal and written communication skills

Good

computer knowledge and typing speed

Prior customer service experience preferred (Freshers eligible)
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?36,000.00 per month

Benefits:

Provident Fund
Education:

Higher Secondary(12th Pass) (Required)
Experience:

International Voice/Non-Voice Process: 1 year (Preferred) Fluent Verbal & Written English Communication: 1 year (Preferred) Typing Speed & Accuracy/ Shift Flexibility (Rotational): 1 year (Preferred) Basic Computer Knowledge/ Customer Query Handling: 1 year (Preferred) CRM Data Entry/ Customer Service Orientation: 1 year (Preferred) Listening & Multitasking Skills: 1 year (Preferred) Issue Resolution & Empathy: 1 year (Preferred) Team Collaboration: 1 year (Preferred) Time Management: 1 year (Preferred)
Language:

English (Required)
Work Location: In person