Job descriptionPosition: International Voice Process - Customer Support - Intern LEARN>IMPLEMENT>EXECUTE>PERFORM - Become a Permanent employee of the Organisation.Position Type: Full-time on-site. Job Location: Hinkal, Mysore, Karnataka. Qualifications: Any degree or diploma or PUC. We are a US Based IT firm Hiring freshers and Experienced in international voice process. One should have good knowledge of Microsoft Excel and computer applications. One will be required to work in a time-bound. Environment and ensure that customer service is provided to its best quality. Responsibilities:
Excellent verbal and written communication skills
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunities and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Job Type: Full-time Salary: Depends on Skill Set and Experience. Schedule:
Morning Shift
Afternoon Shift
Night Shift
Night Shift Allowance will be providedSupplemental Pay: Performance bonus PF and ESIC: Yes Experience: BPO 1 year (Required) International BPO Language: English Job Types: Full-time and Permanent Contact: 7975596778/8792748669 Job Type: Full-time Salary: 910,000.00 - 912,000.00 per month Schedule: