Title :- International Voice & Chat Support Executive - US Shift
Location :- Aundh, Pune Maharashtra.
Experience :- Minimum 6 month in US Chat Support Process.
:-
Respond to customer calls and chat messages promptly, professionally, and empathetically.
Address and resolve customer issues and complaints efficiently, providing accurate and timely solutions.
Identify and escalate complex issues or unresolved problems to appropriate higher-level support teams or departments.
Document customer interactions and maintain customer records.
Escalate unresolved issues to appropriate teams when necessary.
Maintain a positive and professional demeanor with customers.
Manage multiple chat conversations simultaneously.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.