- Client Engagement Experience. - Experience Interacting with Global/Offshore Clients Required. - Good Problem Solving Skills, Should Be Assertive and Able to Influence. - Should Be Presentable, Confident in His Approach and Should Be Able to Deal with People. - Passionate and Willing to Influence Change. - Should Be Able to Work Independently, Fast Learner and Adaptive to Changes.- Good Team Player with an Ability to Become A coach. - Result Oriented and Performance Driven. - Go Getter Attitude and Have a Good / Proven Track Record. - Flexible for Shifts. Roles and Responsibilities : - Interact and Correspond with Prospective Clients. (International Clients) - Identify, Develop and Maintain Relations with Potential Clients - Responsible for Client Engagement; Building Relationships with Key Client contacts discuss and Influence Client Needs, Expectations and Satisfaction In The Area Of Service Delivery. - Will Be Responsible for Key Client Retention, Per Key Client Revenue Optimization & Renewals.- To Be an Interface Between the Customer and Internal Support Teams To Ensure That The Customer Receives The Best Possible Service From The Company. - Understanding Client Needs Through Conversations/Meetings (ref:updazz.com)
updazz .com
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