Job Description

Key Responsibilities

Provide exceptional customer service through various communication channels Handle customer inquiries, complaints, and requests in a timely and professional manner Resolve customer issues efficiently while maintaining high satisfaction standards Maintain accurate records of customer interactions and transactions Collaborate with internal teams to ensure seamless customer experience Follow company policies and regulatory compliance requirements Meet individual and team performance targets Participate in ongoing training and development programmes.

Required Qualifications

Education

Graduate degree from a recognized university Any discipline acceptable

Experience

Minimum 2 years of relevant customer service experience Experience in banking or financial services preferred Previous experience in process-driven environments advantageous
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?60,000.00 per month

Education:

Bachelor's (Required)
Experience:

Fluency in English (Verbal & Written),Customer Service : 2 years (Required) Excellent Communication Skills, Basic Computer Proficiency: 2 years (Required) Customer Queries, Accuracy in Data Entry& Documentation : 2 years (Required) Banking or Financial Services, Target-Driven: 2 years (Required) Knowledge of CRM or Customer Support Tools: 2 years (Required) Professional Demeanor and Interpersonal Skills: 2 years (Required) Adaptability to Process-Driven Workflows: 2 years (Required) Participation in Training and Upskilling Programs: 2 years (Required) Process-Driven Workflows, Regulatory Compliance: 2 years (Required) Team Collaboration and Coordination Abilities: 2 years (Required)
Language:

English (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person

Speak with the employer

+91 9872925120
Expected Start Date: 11/08/2025