Handle inbound and outbound international customer calls
Resolve customer queries with professionalism and accuracy
Maintain call quality standards and customer satisfaction
Follow communication scripts and process guidelines
Document customer interactions and maintain records
Deliver exceptional service and meet performance targets
Required Skills & Eligibility
Excellent & fluent English communication skills
Graduate candidates only
(Mandatory)
Minimum 6 months experience
in an
International Voice Process
No freshers will be considered
AMCAT qualifying score:
B2 / C1 Level
Minimum
SVAR score: 72
Strong customer handling & problem-solving skills
Ability to work in a fast-paced environment
? Preferred Skills
Empathy & active listening
Ability to multitask
Good typing skills & system navigation
Strong professional communication etiquette
Job Type: Full-time
Work Location: In person
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