Job Description

Overview
Client Reporting, Performance - S3Assists in collecting client portfolio performance data and may assist in the creation of reports using the collected data. Acts as an escalation point for clients after they have engaged with lower level support staff.Produces more complicated data sets for examination by Client Reporting and Performance staffAnalyzes client portfolio performance data, identifies patterns.Ensures client issues are answered to directed to the proper point of escalation.Provides solutions to problems in atypical or infrequently occurring situations based on practice and existing precedents or procedures. No direct reports. Provides guidance to less experienced Client Reporting and Performance support staff, as needed.Responsible for the quality and completion of own work.High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.2-3 years of total work experience preferred. Experience in financial services preferred.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.