Job Description

Overview Cash Processing and Funds Transfer - S4Serves as a team supervisor/work leader for the day-to-day operations for a small team of Cash Processing support staff. Guides the team and ensures processing deadlines are met. Performs day-to-day work when necessary. Allocates customers work to small team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals. Reviews and approves work conducted by lower level staff. Performs day to day work when needed. Researches and resolves escalated complex client inquiries received by phone and email. Leverages a strong understanding of the Cash Processing protocols and equipment. Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage.Communicates with large and/or complex clients to discuss low risk pay or no pay decisions and performs adjustments. Performs leadership duties for a small team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned. Completes all reports as required accurately and on time. No direct reports. Provides guidance to less experienced Cash Processing associates as needed.Responsible for the quality and completion of own work.High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.3-5 years of total work experience preferred. Experience in financial services preferred.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team \xe2\x80\x93 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve \xe2\x80\x93 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world\'s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It\'s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.