Job Description

Job Category: Operations Automation
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Join our team as an Intelligent Automation Associate, where you'll play a pivotal role in the Digital Solutions team, driving digital innovation within Securities Services Operations. Leverage your strategic mindset and expertise in Intelligent Automation, RPA, and AI to propel your long-term career success at JP Morgan.
As an Intelligent Automation Associate within the Digital Solutions team, you will lead the development of advanced digital solutions and conduct business analysis, executing and implementing automation and digitization strategies to enhance the Operations function. You'll design and deploy Intelligent Automation and RPA solutions to streamline operational tasks. Additionally, you'll conduct data analysis and examine business processes to optimize and scale operations across Securities Services. Your role will involve leveraging AI and ML technologies to enhance automation, predictive analytics, and customer/client interactions.
Job Responsibilities

• Design and deploy Intelligent Automations and RPA solutions.
• Conduct data analysis and business process examinations.
• Apply AI and ML technologies to enhance automation.
• Collaborate with stakeholders to identify automation opportunities.
• Manage the lifecycle of automation projects.
• Own transformation projects and communicate progress.
• Manage internal stakeholder relationships.
• Boost operational efficiency and reduce manual errors.
• Optimize operations across Securities Services.
• Demonstrate business value through regular updates.
• Ensure quality and performance of automation projects.

Required Qualifications, Capabilities, and Skills

• Hold a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Possess a minimum of 7 years in Intelligent Automation, Data analysis, and AI.
• Demonstrate profound knowledge and hands-on experience with RPA tools like UiPath, PEGA, and Python.
• Exhibit strong expertise in data transformation and analysis tools like Alteryx and Tableau.
• Be well-versed in AI/ML/LLM applications developments, APIs, and integrations.
• Display exceptional business analysis skills with robust problem-solving capabilities.
• Communicate effectively and collaborate with cross-functional teams.

Preferred Qualifications, Capabilities, and Skills

• Experience in deploying successful automation projects.
• Knowledge of predictive analytics and customer/client interactions.
• Ability to manage stakeholder relationships and ensure project alignment.
• Familiarity with advanced automation and analytics solutions.
• Strong inclination towards Intelligent Automation toolkits.
• Expertise in optimizing operational efficiencies.
• Commitment to a long-term career in Transformation projects

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required