Job Description

Key Responsibilities:

Manage

insurance-related queries

for Australian clients professionally and efficiently. Provide

customer support

for policyholders, ensuring timely issue resolution. Process

insurance applications, claims, and policy updates

following company guidelines. Maintain

accurate documentation

and compliance with industry regulations. Collaborate with internal teams to enhance

workflow efficiency and customer service standards

.

Qualifications & Experience:

Education:

Graduate in any discipline.

Experience:

Open to

freshers and experienced candidates

.

For Freshers:

Must have

strong communication and technical skills

.

Required Skills:

Excellent English communication skills

for international client interaction.

Basic technical proficiency

in handling insurance systems and processes.

Attention to detail

for accurate documentation and compliance management.

Ability to work independently

while maintaining productivity.

Problem-solving and customer service skills

for seamless query resolution.

Why Join Us?

Work in an international process

with exposure to Australian insurance operations.

Career growth opportunities

in the financial and insurance industry.

Fixed day shifts

for better work-life balance.

Competitive salary

with skill-based increments.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?35,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Required)
Experience:

Insurance sales: 1 year (Preferred) Customer Service & Query Resolution: 1 year (Preferred) Technical Proficiency: 1 year (Preferred) Attention to Detail & Accuracy: 1 year (Preferred) Strong Communication Skills: 1 year (Required) Sales & Cross-Selling: 1 year (Preferred) insurance principles, claim handling,policy documentation: 1 year (Preferred) Multi-Tasking Abilities, Adaptability & Learning: 1 year (Preferred) Collaboration & Teamwork: 1 year (Preferred) Time Management & Efficiency: 1 year (Preferred)
Language:

English (Required)
Location:

Mohali, Punjab (Required)
Work Location: In person

Speak with the employer

+91 7347472917