Role Definition & Requirement :- Inside sales - Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be an experienced, self-driven, and motivated Voice Agent. :- He/She will be responsible for making and receiving outbound/inbound calls - Managing large amounts of inbound and outbound calls in a timely manner - Following the provided "scripts" when handling different topics - Will strive towards going beyond the assigned target and achieve the best possible conversion rate - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our CRM Database by documenting everythingRequirement : - International BPO Experience is a must.- Exceptional interpersonal, Sales, problem-solving, verbal (US accent), and written communication Skills - Versant 6 Certified - Track record of over-achieving quota - Strong phone and verbal communication skills along with active listening - Customer focus and adaptability to different personality types - Ability to multitask, set priorities and manage time effectively Educational Qualification Requirement :- Minimum Graduate in any stream Desired Experience - 2 Years of International Outbound Sales experience (US) - Prior experience in Health Care or Mass Tort Domain Preferred (ref:updazz.com)
updazz .com
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