Job Description

About the company Crave is the only cloud Bakery in Bangalore making alternate bakes including Vegan, Eggless, Keto, Gluten-free and Natural Sugar Cakes and Desserts. We are dedicated to producing high-quality cakes using only the finest ingredients, making the product taste as delicious as they look. We genuinely believe in the importance of the handmade element of baking, and this is central to our business ethos; therefore everything is freshly made to order. We believe this love and attention to detail can be tasted in every bite. About the role : Hospitality Industry Candidates Preferred We have an excellent opportunity for a Inside Sales Executive. This is your chance to bring your love of baking and talk about Bangalore\'s one and only Vegan bakery to the customers. Enticing customers while staying focused on giving great service over the phone and manage website orders while building on your product knowledge as you go. Responsibilities and Duties Take orders on the phone and providing the best customer service Can manage point of Sales system and do store billing for all the orders We are an online focused business, so managing theme cake pictures on the website for customers to order Calculate costing for products Manage orders from Website, corporates and other social media platforms. Manage and coordinate between the production team and delivery personnel to ensure deliveries are reaching on time and orders are made as per customers requirements. Provide strong and efficient administrative support Required Experience and Qualifications Preferred 2-year Sales & Customer Service, Call Centre Role or Restaurant/cloud kitchen customer-facing experience Excellent communication and writing in English. Ideally with a relevant degree or diploma in Hotel, Hospitality or Tourism management. Good Computer skills. Experience in any CRM or restaurant billing system is an advantage Good customer service, communications and interpersonal skills are a must. Benefits Flexibility along with a lot of learning along with the way Perks and Bonuses Food and Tea every day. Health Insurance and PF contribution upto completion on 3 month probation. Job Type: Full-time Salary: 30,000.00 - 35,000 per month + up to 20,000 sales incentives Schedule: Day shift 6 Day work week. 10 hours per day Experience: work: 1 year (Minimum Required) Sales & Customer Service in hospitality: 1 year (Preferred) total work: 2 year (Required)

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