Oversees the daily operations of the in-room dining department, ensuring high standards of service, guest satisfaction, and team performance.
Assign duties and responsibilities to team members and monitor performance.
Address guest complaints and resolve issues promptly and professionally, ensuring maximum guest satisfaction.
Monitor guest feedback and implement improvements to enhance service.
Manage daily in-room dining operations, including order-taking, preparation coordination, and delivery schedules.
Job Type: Full-time
Benefits:
Flexible schedule
Food provided
Paid sick time
Paid time off
Provident Fund
Schedule:
Rotational shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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