Job Description

:

Experience on infra support involving windows servers, datacenter, VMs.

Knowledge on windows active directory, identity & access management. User access management on windows servers.

Strong Knowledge on ITIL process, hands on tools like ServiceNow.

Automation tools like Tanium, MFOO, SCCM, Ansible (optional)

MS SharePoint, able to navigate and maintain documentation.

Handle Incidents, p1 major INC calls, troubleshoot issues on access and servers.

Good hands on MS office tools, Excel (Mandatory).

Data handling and reporting, PowerBI (optional)

Good Communication (calls, email, chat support) Mandatory

Willing to work in US shift timings, night shifts and rotational shift (24/7 support), weekend on-call support

Handle escalations and able to work under pressure.

No WFH option. Need to work from DLF ODC.

Windows AD, ITIL, Serice now

Identity & access management. User access management on windows servers

Automation tools like Tanium, MFOO, SCCM, Ansible (optional

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.