Job Description

Dow has an exciting opportunity for an Information Technology Infrastructure Analyst located in Mumbai! The role will be aligned to the Enterprise Delivery IT Enabling Services team. The successful candidate will provide functional and technical expertise and knowledge with focus on IT infrastructure and general project delivery for projects. Projects typically include Joint Ventures, Mergers, Acquisitions, Divestitures, and Capital Investments. The role has accountability for enabling new or changing infrastructure and other related deliverables during implementation projects. They are responsible for collaborating with other teams to ensure the successful execution and delivery of assigned projects.
Primary Responsibilities:

• Engage and lead the infrastructure design for IT infrastructure related project, leveraging available MET.
• Work with project team to define and manage infrastructure requirements.
• Provide consulting expertise on IT infrastructure related projects.
• Ensure successful technical/functional handoff of deliverables.
• Facilitate technology issue resolution across project teams.
• Leverage functional, work process and technical knowledge across project teams.
• Design and build standards, templates and procedures for use in IT infrastructure related projects.
• Act as main focal point for Partner Project Managers and Project Managers for the Infrastructure track of the projects.
• Establish and maintain a productive partnership with I/S strategic vendors (e.g. IBM, Stefanini, etc.)

General Responsibilities:

• Help manage cross-functional implementation issues and interdependencies for an assigned business process area of expertise.
• Participate in the development of the implementation approach, strategy and detailed plans.
• Participate on the development of cutover simulation and cutover plans and approach.
• Gather input and develop the cutover check lists for a specific ITS (Infrastructure Technology Services) & EXS (Employee Experience Services) process area of expertise.
• Provide Hypercare support following production implementations.
• Facilitate the closure of defects or act as a liaison for end users to gain closure for defect.
• Facilitate handover to run-the-business operations.
• Provide support and metrics to customers post Go-Live to ensure a smooth transition between companies during Hypercare.

Required Qualifications:

• A minimum of a bachelor’s degree or 4 years of relevant work experience

Preferred Qualifications:

• A degree discipline in Management Information Systems, Electronics & Telecommunication, Computer Science, Business Administration, or similar field is preferred.
• At least 3 years of relevant, technology related experience.
• Strong people and communications skills.
• Strong problem management and issue resolution skills.

Note: This position does not offer relocation assistance. Dow Offers:

• A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
• The chance to work within a global company and interact with colleagues from around the world
• Opportunities that spark your imagination and ignite your passion to help others

About Dow Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance (ESG) leadership to achieve profitable growth and deliver a sustainable future. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates 104 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $55 billion in 2021. References to Dow or the Company mean Dow Inc. and its subsidiaries.