Job Description

Company Name: VARITE India Private Limited

About The Client:
An American cloud-based software company headquartered in San FranClient, California. Notable provider of cloud-based customer relationship management (CRM) solutions. The company has gained prominence in the CRM space, specializing in empowering businesses with tools for sales, customer service, marketing, and other operational aspects. Renowned for innovation and a commitment to customer success, it facilitates flexible and collaborative working environments through its cloud-based approach.

About The Job:

• The Employee Success Specialist - Recruiting Operations, is a member of the Global Operations Centre (GOC) in Hyderabad.
• You will play a critical role in our Recruiting Operations team.
• This role will be part of a team of highly skilled specialists who keep the recruiting organization running smoothly on the backend.
• The role will cover a breadth of partnerships and require familiarity with processes across ES that touch on recruiting in any capacity.
• The incumbent should be comfortable in communicating with various groups within and outside of the organization (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, etc).
• The successful candidate should also have strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization.
• Must be comfortable dealing with highly sensitive and confidential matters.
• Our ideal candidate enjoys working in dynamic and high-growth environments and is experienced in supporting a variety of HR disciplines.

Essential Job Functions:
Responsibilities:

• Manage the cases received in the Recruitment Operations Queue. Follow through to ensure case is resolved and closed appropriately and satisfactorily
• Manage a support model for our client groups within and outside of recruiting (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, Recruiting Coordinators, etc) and provide excellent customer services to these client groups.
• Execute the standard Background Investigation process for candidates and employees.
• Partner with various internal compliance teams, external government agencies, and vendors to usher employees throughout the process.
• Communicate clearly and professionally with internal employees about personal data and detailed processes, ensuring a smooth process and excellent experience for all
• Recognize opportunities for efficiencies in processes, and come forward with recommendations and plans to put changes in place
• Partner closely with Business Technology (BT) and HR Technology teams. Participate in system testing for enhancement release processes
• Manage all daily, weekly, monthly, quarterly, and off-cycle audits to ensure compliance
• Understand recruiting compliance and various compliance-related activities - audits, narrative refreshes, walkthroughs, and familiarity with key recruiting controls
• Support and partner with a global team. We have Ops team members and Recruiting clients in all regions (AMER, EMEA, JAPAC)
• Meet all internal team service level agreements (SLAs)
• Maintain confidentiality at all times

Qualifications:
Minimum Qualifications:

• 3 to 6 years of experience in an Operational or Recruiting roles
• Proficiency in Google Apps, Excel, and Workday
• Audit, Compliance or Investigation program experience

Preferred Qualifications:

• Ability to navigate a highly matrixed and complex working environment
• Strong email and verbal communication skills; ability to communicate with brevity and purpose
• Ability to build relationships across teams
• Ability to prioritize and effectively manage deadlines
• High level of interpersonal skills with the ability to work with multiple groups, including remote teams, and build strong personal networks across a complex, fast-moving organization

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit

Unlock Rewards: Refer Candidates and Earn.
If you\'re not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you\'ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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