Incident Manager | 6 To 9 Years | Mumbai & Pune
Year Pune, Maharashtra, India
Job Description
- Critical Incident Management End to end ownership responsibility of day to day Critical Normal Incident Management support Qualify and manage critical incidents for customer from start till its resolution along with required communication management of conference bridges both business technical etc
- while working with multiple teams and in consideration with applied SLAs Prepare critical incident report post resolution raise problem tickets
- Bring critical incident to resolution while minimizing the impact to business processes
- Participate or lead required reviews discussions related to incident management support
- Infrastructure Analyst Seven to Ten Years ITIL V3 Incident Management
- Incident Manager.
- ITIL Certified
- ITIL
Posted on: Jan 22, 2024
Experience level: Experienced
Contract Type: Permanent
Location:
Pune, MH, IN
Department: Infrastructure & Service Integration
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Job Detail
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Job IdJD3238819
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear