Job Description

• 6 to 9 Years of Experience The System Administration for the ServiceNow Platform is an essential role in the coordination of administrative level activities across all
• ServiceNow Production Non Production Environments within JCI
• This is a limited elevated privileged role to coordinate and support all platform level activities events escalations and product delivery capabilities
• Must have Direct the activities of onshore and offshore development managers technical project leaders and developers
• Oversee phases of the system development and implementation process including analysis design development testing and ongoing support for the client area s application systems in an environment of diverse development platforms
• Function as a primary client contact for project planning scheduling status reporting and project budgets establish and analyze staffing requirements within guidelines and implement projects consistent with long range IT plans and installation standards
• Develop and execute an application roadmap for existing applications including technology upgrades maintenance and issue resolution

Primary Skills

• ServiceNow ITSM Suite of products Good to have ITIL Foundation V3 4 Certification
• ServiceNow Sys Admin Certification
• Working knowledge of Microsoft core technologies

Secondary Skills

• Excellent written and verbal communication skills.
• Demonstrate strong ability to evaluate constraints, risks and dependencies. Analytical mind and problem-solving aptitude.
• Review the work done by team members as per ServiceNow best practices

Ref: 1740297

Posted on: Dec 4, 2023

Experience level: Experienced

Contract Type: Permanent

Location:

Hyderabad, TG, IN

Department: Cloud

Capgemini